Business Phone System Repair
When researching cloud hosted telephone services, it’s important to consider services beyond the initial consultation and installation. Ongoing management and troubleshooting should be part of every business phone service agreement.
Can your business phone service provider inspect, configure, and get your system back on track? If not, can they recommend a repair service? When you have access to the right combination of software, hardware, AND service, your team can count on the cloud phone system and reach maximum productivity without down time or delays.
Advanced Cloud Technology & Business Phone Repairs
Traditional on-premises technology can't meet the needs of most modern organizations, especially as remote workforces grow and become the norm. Cloud-based phone services are more cost effective, more secure, and offer configuration options that are valuable to distributed sales and customer service teams. If service or repairs are needed, most providers offer remote troubleshooting, leading to faster resolution times.
Remember, cloud technology allows you to add phone lines, extensions and advanced features easily without hiring a professional or paying for more equipment. At SafeCall, we deliver service far beyond installation and initial configuration services. We also provide a variety of trusted repair and troubleshooting solutions. Your team will have access to our entire online support library 24/7, along with email and phone support.
Business Benefits of Cloud-based Phone Services
Cloud-based phone services not only offer cost saving benefits, it can enhance your service and communication offerings to team members, vendors, and customers.
Whether you're a sole proprietor, a small business, or a large company with regional offices, the ability to adopt cloud-based phone services has never been easier. The first VOIP application dates back to 1991, and since then, a third of all businesses have switched to a cloud-based phone system without turning back. We’ve been helping businesses with cloud-based phone systems since 1993.
If you’re considering a new business phone system provider, be sure to ask about all of the benefits that cloud business phone systems can provide:
Voicemail to email
Automated attendant
Time of day/night routing and answering
On-demand call detail reports and graphs
Call blocking and caller ID
Ring groups
Browser-based customer admin portal
International calling without long-distance fees
Mobile App for Easy Management
If you’re researching business phone system repairs and you’re considering switching to a cloud phone system or a new cloud phone service provider, ask about an integrated mobile app. With access to an app dedicated to your business phone system, you can empower your team to manage all of the following system settings from a smartphone:
Transfer calls between office phones and cell phones
Control automated attendant and after-hours service
Check office voicemail with one touch
Members can join conference calls with one touch
All users can make calls from their cell phone with the office number as the caller ID
A mobile app will enable easy management and troubleshooting, and a mobile app support team should also be available. At SafeCall, all of our mobile app packages include support and troubleshooting services.
The SafeCall Advantage
We provide a complete cloud-based phone service for all business types and industry sectors, from innovative phone trade and installation programs to comprehensive repair services and after-sales support. If you want to update your communications infrastructure with a business phone installation service you can trust, please contact SafeCall today.
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Serving the Carolinas since 1993