Keeping the Phones in Your Office Versatile
Employees in the modern workplace have a bevy of tools and systems at their disposal to successfully navigate the workday. Mobile devices allow workers to escape their desks and get into the field. Software as a Service (SaaS) applications provide employees with countless solutions - general and customized - to solve any number of problems they might face. Cloud-based storage allows employees to more effectively service clients from the field. But perhaps one of the most versatile and powerful tools you have at your disposal in the office is also one of the oldest tools: your phone system. Let’s explore the modern cloud-based Voice over Internet Protocol (VoIP) model and how it adds versatility to your everyday operations.
Multi-tasking Guarantees Improved Productivity
Old traditional phones, even the most advanced of the old guard, would only ever let you juggle calls on hold along with some basic call forwarding and voicemail magic. With newer VoIP phone systems, you’re able to check transcripts of voicemails in your email, schedule meetings and invite attendees, and take memos from the voicemail transcripts that can quickly be distributed at the click of a button to those involved. All of this while juggling a few calls on hold.
Never Miss a Call
Before the magic of cloud-based office telephone solutions, if you stepped out or away from your desk, chances are you’d miss a call, and then have to start the never-ending process of apologizing for missing a call and reaching out, only to yourself have to leave a voicemail. With the right applications on your mobile device, you can set your calls to forward to a mobile device and be able to answer the calls there. Increased access to service providers goes a long way in building repeat business, as your clients come to trust in their ability to access you when it’s convenient for them.
On a Device They Already Know
Deploying your VoiP phone system across mobile devices via the appropriate applications means that you don’t have to train your staff to use new devices or phone systems. They can use their own devices, which also reduces frustration and improves communication both internally and externally.
Powerful Line of Products
At SafeCall, when it comes to offering our clients throughout North Carolina and across the United States effective and versatile communications solutions for their office business phone needs, the NEC line of office phones is where we like to start the conversation. A suite of hardware combined with a customizable package of software and features, the NEC office phone suite can be scaled to the size of your organization and tailored to fit your specific niche. We offer clients the choice between NEC’s newest hardware, for which we provide full support and upgrades, and their various Legacy Systems. The older systems have limited support, but we do provide access to trade in programs in order to keep your system up and functioning to your expectations. Learn more about how you can bring VoIP into your business and along with it the versatility and flexible communications strategies the technology fosters.